If the motor buzzes and doesn t move an unobstructed and disconnected trolley replace the drive motor.
Garage door motor runs but door wont lift.
If so give them a call to schedule inspection repair.
Alot of companied do free onsite inspections.
Installing a new torsion spring is a job for a qualified garage door technician though if the.
Over time torsion springs wear out and break making the door too heavy for the opener to raise.
If this is the case the motor will run but as the chain isn t where it should be it can t generate the lift to open the door.
When you find that your garage door motor is making a humming noise but not opening and closing it typically means that it has gone off track or needs some sort of small adjustment.
Most garage doors have an emergency release typically a red pull cord that allows the door to be opened and closed manually.
They would be able to asess the situation best.
If the motor doesn t run at all you may need to replace the garage door opener logic board.
If possible check to see if your garage door motor is under warranty.
Home owners say that they can hear the motor running but the opener simply will not operate the door.
The motor will run but will not move the chain.
There are a number of possible causes.
If the door only moves a few inches and stops the rpm sensor could be bad.
When the motor is running you can clearly see the shaft and sprocket are not moving at all not even jerking when starting or stopping like something had locked up the shaft.
Although rare a failed drive motor is another reason why the door won t open.
When the cord is pulled the motor is disengaged from the chain.
It sounds like a stripped gear.
Because it hums when you try to open it the battery is working properly.
If not then contact a repairman to report to site for inspection.
Automatic garage door opener runs but door doesn t move.